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  • Study Group #4: The Five Conflict Styles: Learn yours and how these conflict styles may show up in mediation.

Study Group #4: The Five Conflict Styles: Learn yours and how these conflict styles may show up in mediation.

  • September 20, 2023
  • 5:30 PM - 7:00 PM
  • Zoom


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Join MAM for an engaging and interactive presentation by mediator, Lucy Wess, Esq., to explore the five conflict response styles. Attendees will learn their own conflict styles and how the five styles may show up in the other participants in the mediation room. 

Conflict is often portrayed in a purely negative light, but healthy conflict can result in understanding, learning, and growth. Through research Kenneth Thomas and Ralph Kilmann identified five conflict- handling styles, illustrated by selected "representative animals" based on various traits within each style. The conflict styles are not "good, bad, right or wrong," rather Thomas and Kilmann have framed a strengths-and-weaknesses model around the varying approaches humans take when we deal with conflict. Join us as we all take the quiz and learn more about ourselves!

Date: September 20th, 2023

Time: 5:30 PM - 7:00 PM

Location: Zoom

Free of charge

A little bit about our presenter...

Lucy Wess, Esq. is a professional mediator, educator, and trainer who is now the owner of Mindful Mediation, LLC in Frankfort, ME. She is the Director of the Maine Agricultural Mediation Program (MAMP) through the University of Maine Cooperative Extension. Lucy has extensive experience "in the seat" in a variety of private mediation settings as well as CADRES family matters mediation in the Maine District Courts. She is a member and serves on the Board of Governors of the Maine Association of Mediators (MAM). Lucy has also worked alongside students, staff, and administrators in various roles in higher education, including teaching History and Culture at SIAS International University in the People's Republic of China. She enjoys vegetable and flower gardening, learning and practicing expressive arts and creative writing, reading historical fiction, working on household projects, and daily outdoor adventures with her sweet and energetic hound-mix, Maisy.

A little bit about MAM Study Groups...

MAM Study Groups provide an opportunity for members and other dispute resolution service providers to think critically about their practice in a small group environment and learn from the wisdom of others. Organized to address topics and skills of interest to dispute resolution professionals, our Study Groups utilize experiential exercises, role plays, presentations, panel discussions, and group conversation to promote ongoing learning and professional development. We hope you will join us!

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