Background
Specialized education strengthened my skills in understanding conflict dynamics, identifying underlying interests and needs, maintaining neutrality, managing emotional intensity, and facilitating constructive dialogue. As an ICF Professional Certified Coach (PCC), I bring extensive experience working with individuals, couples, and organizational teams to navigate interpersonal challenges, improve communication, establish boundaries, and develop mutually acceptable solutions. My 30+ years in education and leadership development have also provided practical experience in de-escalation, restorative practices, facilitating difficult conversations, and supporting people with differing perspectives. Together, my formal mediation education and professional experience provide a strong foundation for facilitating productive conflict resolution in family, workplace, and community settings.
